Frequently Asked Questions
We’re a different kind of wedding florist, so you might have some questions…
Photo by Ashley’s Portrait Co.
FAQs
How many events do you take per weekend?
1
Event work is our specialty, allowing us to accept between three and five clients each weekend. Therefore, it is highly likely that we can accommodate your event!
My budget is under $1,500. My budget is over $1,500. Can you accommodate that?
2
We created The Flower Lab to accommodate various budgets while maintaining beautiful, fresh flowers. We do not have a maximum for our orders, and our minimum is $600.
Our most budget-friendly option is the White Hydrangea Collection, where the bridal bouquet is $90.
Most of our bridal bouquets range from $150 to $215, with our most luxurious option, the Boho Bridal Bouquet, priced at $250.
Do you take custom orders?
3
We can certainly make small modifications to our existing collections, like adding your favorite flower or modifying an existing design to fit a specific idea (e.g. aisle arrangements, welcome sign swag). However, if you are looking for something entirely different from what you see in our packages, we invite you to check out our sister company, Belli Fiori.
How should I make payments for my flowers?
Do you only work with real flowers?
4
Do you offer payment plans?
That is correct! We only use real flowers and greenery for our wedding arrangements. The only exception is our Boho Collection in which we use some dried floral products.
We accept cash, check, or Venmo. Payment instructions will be sent once your proposal is finalized.
Please note that no money is due when you submit your Wishlist.
A 50% retainer is due to lock in your date. Your final balance will be due 30 days prior to your event.
Following the initial deposit, if you would like to make smaller payments throughout the months leading up to your event, you are welcome to do that! You will simply need to let us know and space out the payments, so that you are paid in full by 30 days prior to your celebration.
Can I change my order after I submit my wishlist?
1
If you forgot to add something or decide you like a different collection, please let us know and we can make those changes. However, once you have signed your contract, we do not allow subtractions or substitutions. We are able to add items to your order up until your final payment is due 30 days before your event. If you feel your wedding party or table counts may change, we recommend ordering on the conservative side and adding items closer to your wedding date.
Can I mix and match collections?
2
There are two instances in which you can mix and match collections. Either when the flowers in the collections are the same (e.g. white roses, hydrangea, etc.) or you spend a minimum of $600 on each of the collections you are interested in.
How will I get my order?
3
We offer free pickup or local delivery for a fee based on location. Typically, we only deliver to one location and delivery fees start at $125.
When can I pick up my order?
4
Additional questions?
We would be happy to answer any questions you have via email or phone call; however, we do not offer in-person consultations since everything is shown on the website.
Can I book a consultation or come in to see the flowers?
We recommend picking your order up on the day of your event to ensure the best results; however, if you would prefer to pick up the day before your event or are ordering flowers to create your own design, just let us know and we can work with you to determine the best timing.
Please email us at info@flowerlabstl.com. We are happy to answer your questions or help you choose the collection that’s right for you!
